Shipping Policy:

Shipping Charges: Clearly outlined during checkout for transparency.
Order Confirmation and Tracking: Prompt email with tracking details upon dispatch within 1-3 business days.
Estimated Delivery Time: May vary; excludes weekends and holidays. Delays possible due to logistics.
International Shipping: Delivery times 7-20 working days; customs procedures may affect duration.
Sale Events and Dispatch Delays: During sales, dispatch may delay; commitment to dispatch within 8 days.
Split Shipments: Efficient fulfillment may lead to split shipments; charges applied only once.

International Shipping Disclaimer:

Customs Clearance: Handled by local authorities; subject to local regulations and procedures.
Customer Responsibility: Additional fees or duties may apply; buyer’s responsibility.
Responsibility Limitation: Responsible for clearing from Indian customs only; further clearance the buyer’s responsibility.

Dispatch and Delivery Timelines: Occasional delays possible due to logistical constraints.
Payment Options: Online payments only; Cash on Delivery not available.
Packaging Precautions: Extensive protection during dispatch; report any damages promptly.
Dispatch Schedule: Orders placed over the weekend dispatched within 48-72 hours.

Order Cancellation: Not possible post dispatch; discount vouchers considered used.
Loyalty Points Redemption: Redeemed points credited back in case of cancellation.
Refund Process: Initiated post product return and verification.

Non-Returnable Items: Hygiene/health and personal care/wellness/consumable products.
Refund or Replacement Process: Initiated within 72 hours of order delivery; include necessary images.

Refund/Replacement Verification: Contact may be made to understand damage/defect.
Refund Process: Processed through bank transfers; NEFT refunds within 3-7 business days.